Privacy Policy
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Effective Date: 1/25/2025
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At Solano Insurance, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect the information you provide when using our website. By accessing or using our website, you agree to the practices described in this policy.
1. Information We Collect
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We collect different types of information depending on how you interact with our site. This includes:
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Personal Information
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Name, email address, phone number, and appointment details (for bookings).
Usage Data
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Information about your interactions with our website, such as pages viewed, links clicked, and other usage statistics, collected through cookies and tracking technologies.
2. How We Use Your Information
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We use the information we collect for the following purposes:
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Appointment Booking: To allow you to book appointments with insurance agents and manage your bookings.
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Customer Support: To communicate with you regarding your appointments and inquiries.
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Marketing: To send you promotional emails, newsletters, or updates about insurance options, products, and services (if you have opted in to receive them).
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Site Functionality: To provide a seamless experience when browsing our site, booking appointments, or purchasing leads.
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Marketing and Communication: To send transaction-related emails (booking confirmations) or promotional materials (if you opt in).
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Compliance: To comply with legal obligations, resolve disputes, and enforce our terms of service.
3. How We Protect Your Information
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We take the security of your personal information seriously. We employ industry-standard encryption technologies to protect your data during transmission and storage. We also use secure servers to store your information. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure.
4. Sharing Your Information
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We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:
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Service Providers: We may share your information with third-party vendors who assist us in processing payments, managing appointments, or sending emails. These providers are obligated to keep your information secure and use it only for the purposes for which it was shared.
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Legal Compliance: We may disclose your personal information if required by law, court order, or to protect our rights or the safety of others.
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Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. You will be notified via email or a prominent notice on our website if your information is transferred to a new entity.
5. Cookies and Tracking Technologies
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We use cookies and similar tracking technologies (such as web beacons and analytics tools) to improve your experience on our website and gather usage data. Cookies are small files that are stored on your device to help us remember your preferences and improve site functionality.
You can control the use of cookies through your browser settings, but please note that disabling cookies may affect your ability to use some parts of our website.
6. Third-Party Links
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Our website may contain links to third-party websites. We are not responsible for the privacy practices of other websites and encourage you to read the privacy policies of those sites before providing any personal information.
7. Your Rights and Choices
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You have certain rights regarding your personal information:
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Access: You can request access to the personal data we hold about you.
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Correction: You can request that we update or correct any inaccurate information.
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Deletion: You can request that we delete your personal data (subject to legal obligations or legitimate business purposes).
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Opt-Out: You can opt out of receiving marketing communications at any time by following the unsubscribe instructions in the email or contacting us directly.
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To exercise these rights, please contact us at info@solanoinsuranceconsult.com.
8. Data Retention
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We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements. Once this period has expired, we will securely delete or anonymize your information.
9. Changes to This Privacy Policy
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We may update this Privacy Policy from time to time. Any changes will be posted on this page, along with the effective date of the changes. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
10. Contact Us
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If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:
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